Terms and Conditions

Terms and Conditions The following sets forth the terms and Conditions for the Vass Theatre Group (VTG) (refer to the Privacy Disclaimer). The following terms and conditions govern your use of the VTG website(s) and the materials and information accessible on or from the website(s). VTG may from time to time change these website(s) (including these terms and conditions of use). Your use of the website(s) means you accept these terms and conditions. If you do not agree with these terms and conditions, please do not visit or use the website.

1. Acceptance of terms of use and amendments

Each time you use or cause access to one of our group’s websites, you agree to be bound by these Terms of use, as amended from time to time with or without notice to you. In addition, if you are using a particular service on this web site or accessed via this website, you will be subject to any rules or guidelines applicable to those services, and they will be incorporated by reference within these Terms of use. Please read the site’s Privacy policy, which is incorporated within these Terms of use by reference.

2. The site editor’s service

This website and the services provided to you on and via this web site are provided on an “AS IS” basis. You agree that the site editor reserves the right to modify or discontinue provision of this website and its services, and to remove the data you provide, either temporarily or permanently, at any time, without notice and without any liability towards you, the site editor will not be held responsible or liable for timeliness, removal of information, failure to store information, inaccuracy of information, or improper delivery of information.

3. Exclusion of Liability and Overall Disclaimer

The materials and information provided on this website and related communications are provided on an “as is” basis. VTG assumes no responsibility for and makes no representations to you or any other person with respect to the accuracy or availability of the information on this website. Any reference to products or services on this website is for information purposes only and does not constitute an endorsement or a recommendation of those products or services by VTG. Subject to any non-excludable provisions in the Trade Practices Act, 1974 (Australia), VTG expressly disclaims any implied or express warranties or conditions of any kind, including warranties of merchantable quality, fitness for a particular purpose, or non-infringement of intellectual property rights relating to information or materials accessible from or on this website. VTG shall not be liable to you for any damages whatsoever including, but without limitation, special, indirect, consequential or incidental damages, and including, but without limitation, damages resulting from use of or reliance on the materials or information presented on this website, loss of profits, payments or revenues, business interruption, loss of programs or other data on your information systems or costs of replacement goods, or otherwise, even if VTG is expressly advised of the possibility of such loss or damages.

4. Confidentiality

You should not send any information or material that you consider to be confidential or proprietary, to VTG or any other person, through this website. Any information or material sent to VTG at, or through this website, is deemed to be not confidential. You are deemed to grant to VTG an unrestricted, irrevocable licence to use, reproduce, display, perform, modify, transmit and distribute all materials or information sent by you to or through this website. VTG is free to use any ideas, concepts, know-how or techniques that you send to VTG, for any purpose unless limited by law.

5. Copyright

You must comply with all proprietary and copyright notices on this website. This website is owned by VTG, and subject to copyright. The information on this website is protected under Australian copyright laws. Subject to provisions of the Copyright Act 1968 (Australia), you must not in any form or by any means: copy, adapt, reproduce, broadcast, store, transmit, distribute, print, publish or create derivative works from any information or material on this website; alter, decompile, disassemble, reverse engineer or modify any material or information that you receive from this website which can be accessed through this website; or use or apply, for commercial purposes any material or information on this website, without the prior written consent of VTG. Any software which you download from this website is governed exclusively by the license terms accompanying the file or the terms of the licence agreement which accompanied the original product licensed by you which you are updating, and by downloading such software you agree to abide the terms of the license. You must not reproduce or redistribute any software otherwise than in accordance with the relevant software license. All trademarks, brands, and names appearing on this website are the property of their respective owners. Nothing contained on this website is intended to grant any express or implied right to you to use or exploit any patent, copyright, trademark or trade secret information.

6. Links and Third-Party Statements on this website

VTG makes no representations or warranties about any other website which you may access through this website. When you access another website, that Other Website is independent of this website, and VTG has no control over the content on that Other website. Any link to another website is provided as a convenience to users of this website. Other websites are not under the control of VTG, and VTG is not responsible for the accuracy of any information on any Other website. VTG does not monitor or review the content of any Other website. You must take your own precautions to ensure that any other website that you access by link from this website is free from viruses, worms, trojan horses and other material of a destructive nature. VTG will not monitor or review statements made by persons other than VTG (“Third Parties”) on this website. Third Parties may post statements or information on some portion of this website, from time to time (“Third Party Posted Material”). VTG makes no representations to you in relation to about the accuracy, quality, legality, ownership or other aspects of any Third Party Posted Material. VTG expressly disclaims any liability to you for all Third Party Posted Material. Without limitation, VTG is not liable to you or any other person for any direct, indirect, special or other consequential damages arising out of any use of this website, the use of any other hyperlinked website, the use of any Other Website or any Third Party Posted Material, and including but without limitation, any loss of profits, business interruption, loss of programs or other data on your information handling system or otherwise, even if VTG has been expressly advised of the possibility of such loss or damages. You must indemnify and keep indemnified VTG in respect of all loss and expense suffered by you as a result of any use or exploitation by you of any Third Party Posted Material or any Other website, or both.

7. Governing Law

Your rights and obligations under these terms and conditions are governed by the law in force in Victoria, from time to time. You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Victoria and courts of appeal from the courts of Victoria.

8. Limitations on Use

VTG may revise or alter these terms and conditions at any time. Revisions and alterations will be posted on this website. Users are responsible for reviewing this website from time to time to ensure compliance. If VTG makes a request to you to stop using this website or to promptly return or destroy copies of information provided on this website, you must immediately comply with that request, and confirm in writing to VTG within five (5) business days after that request, that you have done so.

9. Product and Services

Products and Services offered by VTG and its Group are covered by these terms and conditions. VTG will not guarantee to be held liable with respect to third-party product or services offered on this site or within its facilities, refer to the terms and conditions of those third parties in all cases.

10. Placement of Order

Any order placed by you from this website is an offer by you to purchase a particular product or service for the stated price (including delivery and other charges) specified in this website at the time you place your order.

11. Acceptance of Order

We reserve the right to accept or reject your offer for any reason, such as the unavailability of any product or service, an error in the price of the product or service or an error in your order. As there may be reasons why we cannot fulfill your order, your contract with us will only come into existence when we advise you that we have accepted your order and receipt of your payment has been confirmed.

12. Pricing

Prices of goods and services and delivery and other charges displayed on the VTG website are current at the time of display. These prices are subject to variation without notice. We will always attempt to be as accurate as possible with our product descriptions and pricing.

13. Payments

Payment of all fees must be made by the date(s) indicated or before receiving the product or service. All payments are to be made in Australian currency, additional fees may apply, however, these will be made clear at the point of purchase.

14. Credit Card Payments

Please note VTG accepts VISA and Mastercard for credit card transactions.

15. GST

The prices displayed will be the total purchase price, inclusive of GST.

16. Invoices/Receipts

At the end of the payment process, you will be issued a tax invoice/receipt for taxation purposes in the mail or via email.

17. Cancellation by Us

We reserve the right not to provide goods or services, terminate membership accounts, remove or edit content or cancel orders (or part thereof) at our sole discretion at any time. Without limiting the operation of any other Terms and Conditions herein, we will not be held liable for loss or damage arising from the exercising of these rights.

18. Cancellation by You

If you need to cancel an order, please contact us immediately. Our agreement with you only comes into existence once we have both confirmed your order and your payment has been processed. Once we have accepted payment for an order, cancellation of the order is within our sole discretion. Orders that cannot be canceled will be subject to our terms, conditions, and policies relating to Returns and Exchanges. In respect of membership and service subscriptions, VTG’s practice is to send a renewal letter prior to the anniversary date of joining or subscribing, with the membership or subscription fee being payable within seven (7) days from the anniversary date. To cancel a membership or subscription during its term, you must notify VTG in writing but no refunds (partial or full) will be issued for any unused portion of the membership or subscription unless otherwise agreed with VTG.

19. Returns and Exchanges

VTG’s terms, conditions and policies relating to Returns and Exchanges are as follows. They apply where a contract has been entered into between us.

20. Refunds

Refund conditions (unless otherwise stated)

1. all deposits are non-refundable
2. if a student does not make full payment of the specified amount prior to the course commencement date the student will be unable to commence the course, and no refund will be given.

• of a student, does not commence a course on the notified date, the student remains liable for the total course fees, and no refund will be given

1. where a student does not complete a course, the student will remain liable for the total course fees, no refund will be given
2. tuition fees will not be refunded after a student has commenced a course
3. Events or Shows

We have a no refund policy except for when required to by law or at the discretion of VTG. VTG reserves the right to cancel or postpone an event to an alternative date. All registered participants affected by such a cancellation will receive a full refund or be offered the opportunity to transfer to the next available event but VTG will not otherwise be liable for any loss, damage or expense arising from the cancellation or postponing of the event.

22. Training

1. In relation to courses VTG reserves the right to;
   • substitute the advertised tutor for another tutor
   • substitute an element of training with a similar element
   • change course information
   • change course dates and time

1. For terms and conditions of training refer to course documentation
2. Payment must be received following the approval of registration form to secure a place in the course.
3. All students must abide by VTG’s policies and procedures
4. VTG reserves the right to cancel or postpone a course to an alternative date. All registered participants will be offered the opportunity to transfer to the next available course or elect to receive a full refund for monies paid.

23. Protection of fees paid in advance

VTG’s Financial Delegations Policy implements rigorous measures to ensure the protection of tuition fees paid in advance by its participants to provide a guarantee for these sums.

24. Complaints

Please address all complaints to the General Manager of Vass Theatre Group in writing either via email on info@vasstg.com.au or via post to General Manager, Vass Theatre Group, 1/135 Fitzroy Street, St Kilda VIC 3182.